Customer Service Guide

After-Sales Service

If you encounter a problem with our software, please check the manual and our Frequently Asked Questions and Knowledgebase, before you contact our helpdesk.

Online Knowledgebase

For your convenience, our products provide shortcuts to our online knowledgebase. (http://support.rising-global.com)

Open the main window of Rising Antivirus 2010 and click the "Service" button in the lower right corner of the window.

A browser window will open up displaying our online knowledgebase.

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Contact Adress

Beijing Rising Information Technology Co.,Ltd.

Beijing, Haidian District, Zhongguancun Nan Dajie 22, Zhongke Dasha 22, 1305

ZIP: 100190

Helpline: +86 (0)10-82678800

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